Note: The identity of the specific computer you are using to register for KPCpay is being noted by our system. That computer’s identity will be used to authenticate your identity the next time you log onto KPCpay. If you log on using a different computer, you will be required to answer Challenge Questions before access is granted.
Q: What if I do not have an email address?
A: An email address is required for registration and ongoing use of KPCpay. An internet search for ‘free email’ will provide you with numerous options for obtaining an email account that is free of charge.
Q: Will I need to register more than once?
A: No, the registration process is a one-time event. After successfully completing registration, you will have a valid User ID and password to use.
Q: What if I don’t know my KPC PIN (personal identification number)?
A: Call KPC Customer Service during weekday business hours at 1-877-572-5722.
Q: What if I don’t have a social security number (SSN)?
A: A social security number is required to register for KPCpay.
Q: What if I do not have a phone?
A: You must list a phone number where you can be reached during the daytime. It does not have to be your personal phone, as long as we can leave a message for you to call us back right away.